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Student Services


First Stop is a shared resource center for both UCF Downtown and Valencia College Downtown students and is located on the 1st Floor of UnionWest at Creative Village.

A variety of student services are available at First Stop, including:

  • Academic Advising
  • Admissions
  • Financial Aid
  • Orientation
  • Registrar’s Office

Location: UWCV 105
Phone: 407-235-3815


Academic advising is key to your success. You should visit your advisor each semester to review academic progress, plan for future terms, prepare for internship applications and discuss career goals and opportunities.

Need help with planning your schedule? Undergraduate and graduate advising for the College of Community Innovation & Education and the Nicholson School of Communication & Media are available on campus.

Location: UWCV 210
Phone: 407-235-3810

Learning Support

All students studying at UCF Downtown have free tutoring and learning support available online for the Fall 2022 semester.

The Learning Support Center at UCF Downtown is administered by Valencia College in partnership with the Student Academic Resource Center (SARC) at UCF. For the Fall 2022 semester, tutoring services are offered online to all enrolled students with limited in-person services for select upper division courses.

These tutoring sessions or consultations support general education program (GEP) courses in subjects like psychology, mathematics and science, as well as select upper division courses in digital media and legal studies.

There is also a Writing Center to help with various types of writing, including analytical papers, essays, resumes and more. Writing consultants help students with brainstorming ideas, outlining essays, creating drafts, and provide guidance on grammar, punctuation, style and formatting.

Academic coaches are available online to provide one-on-one consultations with students who would like to enhance their study strategies and develop a plan for academic success. Online Instructional Peer Coaches are also available to provide one-on-one support to students to help them guide students on how to navigate online courses.

Please visit the Learning Support Center or Writing Center webpage to learn about how to get connected and to view the online tutoring schedule.

Location: DPAC 330
Phone: 407-235-3725

Access and Accommodations

Student Accessibility Services (SAS) views disabilities as an integral part of the rich diversity of students attending UCF. To that end, the department will continue working collaboratively with students, faculty, and staff at UCF Downtown to create an inclusive educational environment for students.

Need to discuss any course or campus barriers that may be preventing access to education and an equitable campus experience?

Both UCF and Valencia students interested in talking about educational barriers and reasonable accommodations will have the opportunity to schedule an appointment to meet with an Acces­sibility Consultant.

Location: UWCV 210
Phone: 407-235-3825


Students connected with UCF Student Accessibility Services (SAS), taking classes at the downtown campus and approved for testing accom­modations need to schedule to take their tests in the UCF Downtown Testing Center.

The Testing Center will also facilitate the following standardized tests:

  • UCF Math Placement Test

Testing and Accommodations Services is located on the second floor of UnionWest.

Location: UWCV 210
Phone: 407-235-3825

Student Success and Engagement

Located on the 2nd floor of UnionWest, the Student Success & Engagement Center houses 17 different student services and engagement offices. Some of the offices you will find on this floor are academic advising for the College of Community Innovation & Education and the Nicholson School of Communication & Media, Career Services, Testing & Accessibility Services, and Student Engagement. Stop by to learn more!

Location: UWCV 200
Phone: 407-235-3820


Downtown students have access to both free and paid printing options. Students may print for free on the 2nd floor of UnionWest with their UCF or Valencia card using (NOTE: This link only works on campus). Use your NID or Downtown Atlas ID to log in.

Paid printing stations are available in the east wing of Dr. Phillips Academic Commons on the 1st and 2nd floors. To use this stations, go to and use your NID or Downtown Atlas ID to log in. Costs are $0.08 for black and white and $0.30 for color prints.

Scanning is also available for free at paid printing station.

Reflection Room

The Reflection Room at UCF Downtown is established as an inclusive and welcoming space for our students and serves those of diverse faiths and non-faiths. The room is intended for contemplation, mediation, practice, prayer, and reflection.

The reflection Room is open from 7 AM – 7 PM and students are welcome to utilize the space for its intended purpose.

Location: UWCV 314

Career Services

UCF’s Career Services provides students with comprehensive career advising, employability skills, relevant experience, and employer connections.

Downtown Career Services is located on the second floor of UnionWest at Creative Village.

Services provided:

These integrated programs help students effectively plan and launch their careers by aligning academic studies to employment goals; developing personal, academic and workplace skills; acquiring career-related experience; gaining professional employment; and planning for graduate or professional school.

Location: UWCV  200
Phone: 407-823-2336